The ememo system is a Web-based application for tracking and managing customer support issues as well as internal work items.

It is built to be easily customized by the end-user to meet the specific needs of each customer. The default form can be customized with any number of additional fields ( drop down, text area, time stamp, etc. ) defined through the administrator interface. In addition, custom forms, with related custom fields, can be quickly created through the same interface. Because of an intelligent database design, fields can be added and removed at will while preserving older tickets.

An important area of our design philosophy is ease of use. A product that is easy to use will benefit your company and your customers.

Check out the features section to find out more.